The FAQ section is here to answer most frequently asked questions. If your question is not listed, please email

What is your returns policy?

See Shipping and Returns Policy Located at the bottom of each page.

How do I start a return?

Returns are initiated by emailing customer service at Be sure to include your tracking and order number in the email.

What should I do if my order hasn't been delivered yet?

You can check your order tracking information by visitng:

Do I need to pay the return shipping cost?

Yes, customers are responsible for the return shipping costs. We do not accept packages returned using C.O.D. (Cash on Delivery) service. Return shipping charges are non-refundable. And please return through your local post office to avoid tax.

Do you ship internationally?

No. At this time all orders are shipped and sold to the United States only.


Information regarding processing and shipping times for all orders.

What is the processing time for each order?

The processing time it takes each order to be ready for shipment from the warehouse is between 1-3 days. This time includes preparing items, performing quality control and packing for shipment..

Is Shipping Free?

We offer free shipping on all orders over $25.00

Can I expedite shipping?

At this time we do not offer expedited shipping.

How long does it take to ship?

Shipping times vary depending on the state your order is being delivered to. Our products are fulfilled by a variety of vendors which is how we are able to keep our costs low and pass that savings on to you. Some items may take up to 14 business days for delivery. If it has been longer than that time frame, please email us with your order and tracking number at


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